Have you ever wondered how boring are regular announcements at times ? As much as they are important to us, they fail to generate any interest. Same instructions, same repetitive language. Oh oh.
The instructions issued by flight attendants at the start of a flight are equally boring. So this Southwest Airlines employee tried to make it innovative by adding a bit of fizz to the process. See the video, the happy passengers and praise him !
This is what differentiation is all about. I hope he gets promoted by his company.
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